Think about your most recent argument: odds are it was over a misunderstanding. That’s because when we aren’t clear about our purpose and values, we miss opportunities to connect and form long-term, meaningful relationships.

As an experience designer and strategist, I’ve been improving consumer and B2B experiences for over 20 years. I’ve been a writer, strategist, information architect, UX practitioner, speaker, and facilitator, working across industries including software, manufacturing, healthcare, energy, non-profits, the arts, and retail.

My passion is bridging the gap between a business vision and customer needs. I combine creativity, storytelling, and strategic thinking to plan for and build experiences that are useful, delightful, and effective. As an outgoing leader, I make space for narratives to unfold, find common ground between businesses and users, and tease out the simplest path to a solution.